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| Version | User | Scope of changes |
|---|---|---|
| Apr 5 2007, 10:38 PM EDT (current) | Alison-Ruth | 12 words added |
| Apr 5 2007, 9:44 PM EDT | Alison-Ruth | 1 word added |
| Method | Key concept | Examples |
| Document Analysis | Analysis of documents | Email, policies, documentation |
| Discourse Analysis | Analysis of text | Policies, discussion |
| Focus Groups | Small groups | User groups, students |
| Surveys | Specific questions | Open ended and closed questions |
| Ethnography | On site within organisation | Organisational studies |
| Usability studies | System specific | Learning systems |
| etc |